FLSA Classification: Exempt

Salary Range: Starting $55,000 Base plus Commission

Reports to: Sales Operations Manager

Date: May 2026

Job Description

The Event Consultant works with clients to plan and coordinate events that exceed their expectations. This position is client-centered and focused, involving proactive client service, detailed follow-up, and support in regard to rental equipment and customer appointments. Characteristics of a successful Event Consultant include a sense of urgency, a customer/client focus, and a positive, outgoing attitude.

Essential Functions

• Maintain and grow a sales portfolio.
• Prepare and execute proposals and rental contracts.
• Assists with renting equipment or arranges for delivery of service to the customer.
• Provides solutions for clients’ events, creating the vision of the event with the client in a solution-oriented manner.
• Presents pricing and payment options.
• Handles prospective leads as they come in.
• Supports other teammates as needed.

Competencies

• Excellent customer service skills.
• Excellent communication skills, oral and written.
• Attention to detail and problem-solving skills.
• Troubleshooting and analytical skills.
• Adaptable to client changes and event alterations.
• Ability to navigate clients’ dissatisfactions with a servant-minded attitude.
• Team player.
• Ability to multi-task and be results-driven.

Supervisory Responsibilities

This position does not supervise staff.

Work Environment

• Most work will be indoors with limited exposure to outside elements.
• The job requires constant interaction with the public via phone or in person.
• May work in close proximity to other people, such as when sharing or entering office space.
• Hours worked/scheduled are generally 40 hours per week; additional hours may be required as needed.

Physical Demands

• Mostly works in an indoor/office environment.
• May work in close proximity to other people, such as when sharing or entering office space.
• May be required to lift occasionally, generally less than 10 lbs.

Required Education and Experience

• High School diploma or equivalent.
• Must possess sales and customer relation skills.
• Microsoft Word, Outlook, and Excel advanced knowledge and experience required. Training on rental software will be provided.
• Excellent communication skills, oral and written.
• Ability to follow instructions and execute accordingly.
• Reliable and dependable with attendance, follow-up, and follow-through with clients and teammates.

Preferred Education and Experience

• Associate’s or Bachelor’s degree.
• Event knowledge and experience.
• Previous event coordination experience is a plus (weddings, festivals, etc.).
• High degree of flexibility, adjusting to every day being different.
• Cooperative and a team player.
• Maintains a professional personal appearance and demeanor.

Travel Required

Occasionally to and from job sites.

Benefits

• PTO (Paid Time Off)
• 100% Health and Vision Insurance (individual); 50% Dental (individual) and 25% coverage for dependents
• Supplemental Insurance Benefits available
• 401k Plan
• Profit Sharing

Work Authorization / Security Clearance Requirements

New hires will be required to complete Section 1 of federal Form I-9 and must present acceptable documents authorized by the U.S. Citizenship and Immigration Services proving identity and employment authorization.

Affirmative Action / EEO Statement

Classic Tents & Events/Coastal is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.