FLSA Classification: Exempt

Salary Range/Org. Structure: Starting at $47,500; Distribution

Reports to: Manager – Distribution / Assistant Manager – General Warehouse

Date: June 2025

Job Description

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

The Supervisor – Warehouse role supports the warehouse and distribution tasks, supervising warehouse associates to maximize warehouse efficiency and supporting on-time preparation of inventory to satisfy scheduled deliveries and pickups for daily orders.

Position Tasks & Responsibilities

• Supports leadership and provides direction to team members daily.
• Supervises and participates in loading/offloading the trucks.
• Follows processes to ensure the correct items are loaded properly for events.
• Follows and executes communication from the sales staff for details and last-minute changes to jobs or events.
• Communicates with the Field Operations team for any updates or needs they may have.
• Works with Field Operations management and crew to ensure that all equipment is returned properly to assigned locations.
• Supports the efficiency of the return process, including the processing, cleaning, and re-stocking of rental items into inventory.
• Ensures damaged items/inventory get processed and repaired in a timely manner.
• Assists with assuring that all inventory, machinery, and rental products are maintained in a safe and clean condition.
• Customer fulfillment.
• Monitors warehouse associates’ performance and progress.
• Complies with all government safety requirements and applicable laws, rules, and regulations.
• Ensures the organization and cleanliness of the warehouse.

Competencies

• Assists with coordination of tent and product movement and storage systems.
• Assists with improving operations.
• Supervises warehouse associates.
• Ability to handle conflict; negotiate and resolve issues and concerns.
• Demonstrated leadership and team-building skills.
• Prioritizes time management, organizational skills, flexibility, and sense of urgency.
• Excellent customer service and communication skills, oral and written.
• Ability to multi-task and be results-driven.
• Attention to detail and problem-solving skills.
• Troubleshooting and analytical skills.
• Ability to maintain a high degree of patience and offer constructive criticism when necessary.

Supervisory Responsibilities

• Demonstrates leadership and provides direction to employees daily.
• Effectively manages the necessary number of labor hours needed for jobs.
• Participates in and supports training of all warehouse staff on the safe usage of warehouse machinery and equipment.
• Supervises the accurate loading and unloading of trucks.
• Follows checklists to ensure all items are completed.
• Supervises the timely completion of all returns of inventory to the warehouse.
• Emphasizes restocking accuracy.

Work Environment

• Often works in indoor environments that do not have heat or air conditioning, such as a warehouse.
• May occasionally work outdoors in weather conditions such as heat, cold, sun, or rain.
• Often wears safety attire when in the warehouse, such as vests, masks, gloves, etc.
• May work in close proximity to other people, such as when sharing or entering office space.
• May be exposed to loud or distracting sounds or noise levels.
• Hours worked/scheduled are generally more than 40 hours per week; additional hours may be required or scheduled as needed.
• Work may be across seven (7) days a week based on events; on-call availability may also be required when events are booked at a moment’s notice.

Requirements

• High School Diploma or GED equivalent.
• Two years of supervisory experience in warehouse or delivery roles.
• Position will involve driving trucks; must be able to provide a valid Driver’s License and a clean DMV record without major infractions (DUIs, suspensions, etc.).
• Able to pass a background check, DOT pre-employment physical, and a pre-employment drug test.

Preferred Experience

• Associate or Bachelor’s degree.
• Technical ability; experience with computers and software knowledge.
• Rental software or warehouse management system knowledge and experience.
• Microsoft Word, Outlook, and Excel knowledge and experience.
• Construction or other outdoor field work experience.
• Three months’ tent installation experience.
• Bilingual/ability to speak Spanish.

Physical Demands

• Often works in indoor environments that do not have heat or air conditioning, such as a warehouse.
• May occasionally work outdoors in weather conditions such as heat, cold, sun, or rain.
• Often wears safety attire such as hard hats.
• Must be able to lift approximately 20–40 lbs. consistently; up to 70 lbs. occasionally.
• Works in close proximity to people, such as in company vehicles/trucks or sharing office space.
• May be exposed to loud or distracting sounds or noise levels.

Travel Required

• Minimal.
• May drive personal and company vehicles (trucks) to job sites on occasion.

Benefits

• PTO (Paid Time Off)
• 100% Health and Vision Insurance (individual); 50% Dental (individual)
• Supplemental Insurance Benefits available
• 401k Plan
• Profit Sharing
• Overtime

Work Authorization / Security Clearance Requirements

• Section 1 of federal Form I-9.
• Acceptable documents authorized by the U.S. Citizenship and Immigration Services proving identity and employment authorization.

Affirmative Action / EEO Statement

Classic Tents & Events/Coastal is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.